What shouldn't I do before a facial?
No tanning, intense exfoliation or facial waxing for 1-2 weeks.
Please let your therapist know if you have had any procedures done.

What shouldn't I do after a facial?
No facial waxing for 2 weeks. * especially if we are doing microdermabrasion or peels *
Stay out of direct sun and tanning beds for 1-2 weeks. 
No at home peels or retin a/renova for at least 72 hours.
Don't have a massage.
Don't visit the steam room or sauna.
Avoid applying makeup for 12-24 hours for full benefits.
*Therapist will notify you if she has any additional concerns.

What type of facial should I start with?
We recommend that everyone starts off by getting a Signature Facial.
This will be the time where we can assess your facial needs and where to go for a future skin care regiment. 

What are the benefits of a facial?
When received regularly, facials result in noticeable improvements to skin tone, texture and appearance. A facial has the power to restore the skin’s normal balance of oil and pH. Additionally, results include skin softness, increased blood circulation, lymphatic drainage, increase in collagen production & an overall healthy glow. To top it off, they promote complete mind & body relaxation. We will also provide you with a proper skin care regiment specifically for you & only you!

How often are facials recommended?
This will depend on skin type and what we are trying to treat. Severe acne conditions could range anywhere between 2-4 weeks, whereas a normal/aging skin type would be every 6 weeks. Your skin care therapist will discuss this with you.

Will a facial make me break out?
A facial should not in fact make you break out; our products are strictly water based.
It's what you put on your skin after, that can cause you to.
Think of it like this.
How many times a week do you wash your makeup brushes? Do you have a proper skin care regiment? How often do you change your bed sheets & pillow cases? Do you touch your face all the time? How clean is your cellphone? 
We will give you pointers on what to do and what to avoid.

I'm using the products you recommended. I am still getting cystic acne, what do I do now?
At this time, we will start tracking your lifestyle.
Gut health/what you eat - Food does not cause acne, but it can aid in a flare up. Everybody has PH acne bacteria, but it can be triggered. For example, there has been a link from dairy to cystic acne. Due to the fact cows have IGF-1 hormones, when transferred to humans, it can cause us inflammation.
We could try changing up your cleaning products - as they could cause chemical contact dermatitis.
We could refer you to a dermatologist for a second opinion.
We could track when flare ups occur. (Is it around your cycle? Did you have recent surgery? Are you on medications that cause hormonal fluctuations?)
There are many steps we can take together to try and rule everything out. Everybody is different - but it's worth a try! 


What do you use to disinfect your basins and work areas?
We scrub our basins with Antibacterial soap and water, followed by a hot rince. We then dry the unit, and apply PREempt RTU to the surface area which is a high level disinfectant and sterilant formulated with accelerated Hydrogen Peroxide.
PREempt RTU products meet UL 2794 Standard for Sustainability for Disinfectants and Disinfectant Cleaners. This means PREempt has gone through rigorous testing to ensure it meets environmental performance standards for reduced environmental impact.
• For disinfecting surfaces (tables, chairs, gel lights, etc)
• RTU - Ready To Use, no dilution needed. 
• 3 minute contact time - Bactericidal, Virucidal, Tuberculocidal, Fungicidal

What do you use as a tool soak?
PREempt CS20/HLD5. It’s a high level disinfectant and sterilant for medical devices and instruments. It is powered by the patented Accelerated Hydrogen Peroxide (AHP) Technology. AHP is a synergistic blend of commonly used, safe ingredients that when combined with hydrogen peroxide forms a powerful disinfectant. This ensures that high level disinfection and sterilization can be achieved in realistic contact times while offering unparalleled user safety.

Why we chose PREempt.
PREempt Instrument Products provide the perfect balance between Safety and Efficacy by providing a safer, more responsible solution to disinfection without the use of harmful chemicals such as Aldehydes.  PREempt is designed for use in Healthcare and Personal Services when sterilization in a rapid contact time is required, achieving chemical sterilization and high level disinfection.

What to expect if you have a nail disease or disorder.
If we notice something alarming, please note we have all rights to stop the service, or skip out on nail polish to prevent contamination to other clients. With that being said, we may advise you to seek help from your physician or dermatologist for a proper diagnosis and medical treatment before future treatments.